Call Logging
Area Communications digital call recording and logging solutions offer voice recording, retrieval, archival and call management on an open systems platform. We have leveraged the performance of the digital recording into a modular PC-based solution. The system's exceptional flexibility can be tailored to satisfy your specific requirements, as well as your budget.
With real-time, multi-tasking operating system, Call recorders can be installed in a 19" rack or as a desktop unit. The system is versatile and can be operated locally using a mouse and keyboard or remotely from a PC workstation. The scalable design can accommodate from 8 to 128 channels with the ability to network multiple units recorders to support thousands of channels.
The system can give you the advantage of using your organization's existing network architecture to record and store calls made from any location on your LAN/WAN. Call information is stored on a centrally located server and can be accessed from any location using a standard web browser with Internet access. Access to files is protected by password hierarchy
Benefits:
Sharing of call content - Content of any call can be saved and shared for administrative or legal purposes
Browser based search and replay - Enables the user to quickly access archived calls via the LAN/WAN from a PC workstation with proper access level
Simplifies call recording process - No need to hit a button to initiate recording process. All calls are automatically recorded and logged on DAT, DVD or MOD
Archives call for future use - To avoid the accidental overwriting of archived recordings, a defined storage time of up to 9,999 days may be selected in set-up
Simultaneous record/playback - Recording on the current or archival media may be accessed from DAT, DVD or MOD while recording continue |
