Call Accounting
Area Communications call accounting solutions provide integrated management tools that offer the same high level of management regardless of what network devices, topologies or vendor infrastructure is deployed.
Call accounting reduces the risk and total cost of owning a rapidly evolving network.
Performance
Get Prepared - Stay Informed - Rest Assured. Evolving voice networks need to know where their current capacity, whether or not they can support VoIP and how performance will be measured after installation. Area’s call accounting solution quantifies existing call patterns and PSTN traffic usage. Next it actively tests whether the corresponding data network can support that traffic. Finally it monitors quality 24/7 to troubleshoot and trend Service Level Agreements.
Cost Controls
Understanding the cost impact of hybrid networks is key to safely evolving a network. Call Accounting enables customers to discover, allocate and budget communications expenses across their organization. Furthermore by merging the cost impact with technical performance metrics, Call Accounting gives visibility across financial and technical boundaries.
Security & Compliance
Call Accounting creates a communications audit trail regardless of TDM or VoIP networking. Call Accounting monitors for patterns of concern such as 911, service theft, and inappropriate connectivity. Call Accounting also provides customers the comfort of a “rewindable” IP audit trail that can recreate a connection and security state that happened in the past. |
