Implementation Services

Installation & Implementation

Area Communications provides expert installation and implementation services on all systems and solutions that we support, including Avaya, Tadiran, Samsung, Toshiba, NEC and ShoreTel. Area Communications high trained technical staff can manage the installation from beginning to end, with little or no downtime. We can work with your technical staff to ensure a rapid and successful implementation.

Moves, Adds & Changes

Area Communications can assist your technical department with moves, adds and changes of voice and data equipment, whether it is a department or a whole building relocation. You can outsource the entire project to Area Communications or we can augment your technical team to complete the project quickly and efficiently.

Software Application Development

Area Communications works with many companies in developing integration between software applications and the voice and data network and we specialize in integration of IP Telephony networks in a call center environment. If you need to test an application to validate that it will work in an IP environment, running on the voice and data network, Area Communications can assist you in arranging tests for those applications. IVR applications, CRM integration require links between your various software applications and your IP Network, Area Communications has the expertise to help you develop the right solution, test it and then to integrate it so it works.

Project Management

Area Communications Project Management specialists work with many companies to manage large projects or multiple city implementations, whether the equipment is provided by Area Communications or it is equipment you currently own. We will provide detailed project plans and timelines and then regularly update you on the progress of the implementation.

System Training

Area Communications offers system training, technical staff training and end-user training on communication products and solutions, at the time of the installation, or any time after that. If you need additional training to ensure you are getting the most out of your investment in technology, Area Communications offers onsite or remote training through our certified technical team.